Information Security
To achieve the guidelines of this standard we have implemented an information security management system that includes:
- Administrative Security: This covers security related to human resources, physical security, asset management, and fulfillment of different control mechanisms.
- Technology Security: Includes operational resource management, Access control, systems development, and business continuity.
- Information security management: Involves information security policy creation, defining the structure of the security of the company, and information security incidents management.
To guarantee the functioning of the management system and to support all the areas in the preservation of confidentiality integrity, and the availability of information assets, our own as well as that of our clients’, we rely on an Information Security Department which is responsible for establishing information security recommendations, procedures, policies, and practices so that the users know their duties and responsibilities for the
The Data Centers guarantee the physical and logical safety of the hardware and software:
- Redundant Servers.
- Firewalls and Antivirus to avoid unauthorized access, and loss of information and confidentiality.
- Exclusive connection to a substation of the business providing electrical service.
- UPS and Electrógeno group to guarantee continuity of electrical service.
- Redundancy of air conditioning systems to assure proper functioning of the equipment.
- Redundancy of telephone links with different providers.
- 24/7 and year round maintenance.
- Compliance with international security standards and norms.




















